Payments

PayShap is already more than half the size of the debit order.

Nexalta Insights13 October 20263 min read
PayShap power infographic
PayShap against EFT debit orders, by value settled.

Collections needs both pull and push. PayShap is the push rail most South Africans have already used without thinking about it.

It launched in March 2023 with four banks and a R3,000 limit. By May 2026 it had passed 905 million payments, six million registered users and 14 banks, and the South African Reserve Bank puts the value settled to the end of March at R659 billion.

In February 2026, PayShap settled R49.8bn. EFT debit orders settled R90.9bn.

A rail that did not exist four years ago is already more than half the size of the one most of our industry still collects on.

The useful part for collections: PayShap Request

You send a request, it appears in the customer's own banking app, they approve it and the money lands in seconds. There are no card details to capture and no reference to get wrong, and it is a payment the customer makes rather than a debit order they can dispute later.

What it is not

It is not a replacement for the debit order. It is push only, so the customer still has to say yes. Recurring payments are not live yet, and fees and limits still differ from bank to bank. But when someone agrees to pay, it is the fastest way to turn that yes into money.

Sources

  • SARB, PayShap launch release, 13 March 2023
  • TechCentral, 6 November 2024 (R50,000 limit) and 21 May 2026 (905 million transactions)
  • ITWeb, 22 May 2026 (14 banks, 6 million users)
  • SARB National Payment System Oversight Report 2025/26, via MyBroadband, 28 June 2026 (R659bn)
  • SARB SAMOS settlement statistics, February 2026 (PayShap R49.8bn; EFT debit R90.9bn)
  • Stitch, Real-time payments in South Africa: the state of PayShap in 2026; Nedbank PayShap Request FAQ
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